Everything B2B buyers usually ask before the first order.
100 pcs per model for neutral packing. That is the whole point of our catalogue: you can test a model properly without a container. For private label with your own printing it is usually 300 to 500 pcs, because of plate costs. Tell us the model and we will give you the exact number, not a range.
Yes, and we recommend it. Samples go out in 2 to 5 days by DHL or FedEx, freight collect. The sample fee is credited back when you place the bulk order, so a sample basically costs you the courier.
Yes, it is most of what we do. Logo on the device, custom color box, insert, manual in your language. Send artwork as AI or PDF with fonts outlined and it goes smoothly. If you only have a JPG logo, our designer can redraw it.
The factory holds ISO 9001 and BSCI. For the products themselves, CE, FCC and RoHS reports cover most models, and we keep MSDS plus UN38.3 ready for the lithium batteries. Which documents you actually need depends on your market, so mention the destination country in your first email and we will confirm what applies.
T/T with 30% deposit and 70% against shipment copy for production orders. For samples and small trial orders we accept PayPal, and Alibaba Trade Assurance works too if you prefer the platform.
Stock models: 7 to 15 days. Private label: 15 to 25 days after the artwork is approved, and the artwork is usually the slow part, not the factory. ODM projects with new tooling run 45 to 90 days. We confirm a real date with the quotation, not a best case.
Worldwide, by DHL, FedEx, UPS, air freight or sea freight out of Shenzhen. Rechargeable products travel with MSDS and UN38.3 so customs does not hold the cartons. For sea freight we will tell you the carton dimensions per model so you can plan volume; they are listed on every product page.
Yes, mixing models is normal for us, as long as each model meets its MOQ. For full-container orders we can be flexible on the per-model minimum, just tell us the mix you have in mind.
